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Downloads, tools and resources

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Below is a complete list of all downloads available to members categorised under each principle of leadership.


Leading people

1. Provide a safe working environment

  • Employee accountabilities for safety
  • Manager accountabilities for safety
  • Manager of managers' accountabilities for safety
  • Corporate/safety specialist accountabilities for safety
  • Embedding safety requirements in the performance management sequence of work
  • Tools and resources - Sample measures for safety performance

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2. Create effective roles and fill them with good people

  • Designing effective roles
  • Recording the role design
  • Resourcing options
  • Selecting the right person for a role
  • Tools and resources - Sample position description template
  • Tools and resources - Matching a person to a role

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3. Effectively assign and assess work

  • What is work?
  • How managers align work
  • How to effectively assign a task
  • Assessing individual performance effectiveness
  • Tools and resources - Sample task assignment example using CPQQRT method
  • Tools and resources - Task assignment template
  • Tools and resources - Task formulation checklist
  • Tools and resources - Task assignment checklist
  • Tools and resources - Task receiving self assessment

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4. Develop team capability

  • Model for individual capability
  • Impacts on employee effectiveness
  • Determining performance improvement actions
  • Accountability for employee development
  • Ways to develop your team
  • Tools and resources - Development plan template
  • Tools and resources - Development plan example

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5. Recognise and reward work

  • About pay
  • When and how to recognise and reward work

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6. Build teamwork

  • How to build great team work
  • Running effective team meetings
  • Tools and resources - Expanded diagram of the teamwork process detailing accountabilities
  • Tools and resources - Meeting review checklist

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7. Enable continuous improvement and lead change

  • Barriers to continuous improvement
  • Enabling continuous improvement
  • Leading change
  • Understanding resistance to change
  • Tools and resources - Leading change checklist
  • Tools and resources - Change management action plan template
  • Tools and resources - Change management communication plan template
  • Tools and resources - Change management systems of work plan template
  • Tools and resources - Change management training plan template
  • Tools and resources - Change management people resourcing plan template

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Leading yourself

1. Understand your role

  • Manager role, accountabilities and authorities
  • Acting manager role, accountabilities and authorities
  • Supervisor/team leader role, accountabilities and authorities
  • Employee role, accountabilities and authorities
  • The working environment
  • Tools and resources - Managerial leadership self assessment
  • Tools and resources - Manager team member self assessment
  • Tools and resources - Manager's team self assessment
  • Tools and resources - Managerial leadership team feedback
  • Tools and resources - Team member feedback

2. Understand and respect the role of others

  • Specialist/cross functional roles, accountabilities and authorities
  • Manager once removed roles, accountabilities and authorities
  • Project manager role, accountabilities and authorities
  • Committee role, accountabilities and authorities
  • Tools and resources - Quick guide to authorities of specialist roles
  • Tools and resources - Detailed guide to authorities of specialist functions

3. Manage relationships

  • Setting conditions for constructive working relationships
  • Building trust and a strong manager-employee relationship
  • Understanding yourself
  • Working constructively with your own manager
  • Working constructively with specialists and cross functional roles
  • Working constructively with peers
  • Managing conflict
  • Tools and resources - Short guide to managing relationships

4. Develop important managerial leadership skills and behaviours

  • People management skills for managers
  • People management skills for managers of managers
  • Manager behaviours

5. Apply the framework

  • Why managers fail
  • Foundations of the Leadership Framework
  • Learning the Leadership Framework
  • Applying the Leadership Framework
  • Tools and resources - Managerial leadership action planning log

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Leading the organisation

1. Implement business strategy

  • Overview of the strategy implementation process
  • Defining the strategy
  • Aligning the organisation for strategy deployment
  • Cascading and deploying the strategy
  • Monitoring and assuring the strategy
  • Accountability for strategy development and implementation

2. Design the organisation

  • The organisational design sequence
  • Principles for organisational design
  • Accountabilities and authorities for organisational design
  • Description of levels of work
  • Accountabilities and authorities for cross team work
  • Typical accountabilities and authorities for corporate specialist functions

3. Design and maintain productive systems of work

  • What is a system of work?
  • Systems of work roles, accountabilities and authorities
  • Principles for design of a system of work
  • Process for designing/reviewing systems of work
  • Systems of work and culture
  • Tools and resources - Systems of work accountability map
  • Tools and resources - Systems of work control document template
  • Tools and resources - Example: System of work control document people management system
  • Tools and resources - Example: System of work control document selection
  • Tools and resources - Systems of work effectiveness scan

4. Enable systemic trust and fairness

  • Trust, fairness and systems of work
  • Trust and fairness - the role of the manager once removed
  • Ensuring the consistency and quality of leadership
  • Ensuring fair treatment and justice

5. Build workforce capability

  • Creating a workforce capability strategy - overview
  • Creating an employer brand
  • Managing critical positions
  • Fair pay
  • Bonus systems
  • Talent identification and development
  • Creating a skills program
  • Tools and resources - Example - Organisational skills program document- design principles, accountabilities and authorities
  • Tools and resources - Critical position identification form
  • Tools and resources - Critical position summary
  • Tools and resources - Retention risk assessment
  • Tools and resources - Example of how to determine your employer brand Sydney Water
  • Tools and resources - Example of employer branding material Sydney Water

6. Manage strategic relationships

  • Understanding and prioritising strategic relationships
  • Developing a strategic relationship framework
  • Creating a strategic relationship management plan
  • Building positive strategic relationships

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Already a member but don't know where to start?

A girl lost in the woods

New to the framework? Having trouble finding your feet? Try starting out with Leading yourself - 5. Apply the framework. This section provides you with a good general overview and clarity on what part to focus on first depending on your people management situation.

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